2/27/2024 0 Comments Dri avast software orderThe call was answered in less than one minute. We were immediately placed on hold for a technician. We called back to choose option 1 for technical issues in hopes of reaching a customer service agent. When we did not press an option we were told all billing support was handled on the official website via the support page. We pressed 2 for the billing department and a new list of options started. Press 1 for technical issues and 2 for billing issues. When we called the Avast technical customer service line we were given multiple options. In order to contact Avast customer service for technical or sales issues, visit the support page and submit a question. If you need support for your Avast product, visit the support page at to submit a ticket or search the FAQs. There is also a page to report a new virus so Avast can modify software to accommodate, recognize and eliminate the virus threat on future updates. Contacts are listed on the contact page at. You can learn more about the free and paid Avast anti-virus software and contact Avast customer service on the official website at. 515Redwood City, CA 94065Īvast Software HeadquartersTrianon Office BuildingBudejovicka 1518/13a140 00 Prague 4Czech Republic Official Website If there are problems with your Avast software or payment issues, you need to contact Avast customer service by phone.Īvast Software USAttn: Customer Service255 Shoreline Dr. The main mailing address for Avast customer service (United States customers) is available for non-priority communication. and Sunday at 5:59 p.m., the customer service department is closed. United States customer service is available 24 hours a day from Sunday at 6 p.m. Click here to leave a comment about your customer service experience.Īvast offers technical and sales support for customers in the United States and international customers. Avast offers free and paid anti-virus software. The company has grown by leaps and bounds over the years, but with only 200 employees Avast takes pride in the fact that more than 150 million computers, including Macs and Android devices are safer thanks to the software. When two researchers came in contact with a computer virus they set out to create a program to protect computers against the virus and others to come. I am actually expecting an answer from a company that offers Internet protection in all forms, that is dealing with a company like Digital River who technically steals data that was used as a one time purchase with other companies they intermediate for.Contact Avast Customer Service Contacting Avast Customer Service CenterĪvast is an anti-virus company started in 1988. Since I have never made an account with Digital River it begs the questions how is it possible that Digital River for Avast Company (to whom I have never given any information related to my bank account or credit card) came about my credit card information and the card verification value number? No one company that intermediates those transaction is allowed to keep any data concerning my credit card without my permission. One thing about Internet shopping security is that my credit card is only charged for specific transaction. I also noticed that there were a lot of people with the same or similar problems as I have right now, being charged for a specific sum for a product they have never ordered.Īfter I searched my bank statements I have come across this DRI in some other transactions, software I did order and received, which makes me wonder what kind of a company are you partnering with, that takes my credit card number and randomly charges it for products I never asked for, nor allowed the transaction in the first place. I did notice that aside Avast Software there was an abbreviation DRI which, through a bit of research on the Internet I found out they are one of two companies who are responsible for your financial transactions with costumers, among others. Just recently I have been charged a sum of 59,99€ for Avast software, software I have not ordered nor have I gotten any confirmation E-mail prior or after the charge has occurred. I have a problem I am sure you can assist me with.
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